Contract Furniture Installation Checklist

1. Experience & Expertise
✅ Do they have experience with contract furniture installations across various industries (corporate, healthcare, hospitality, education)?
✅ Are they familiar with ADA, BIFMA, ANSI, and LEED compliance standards?
✅ Do they have experience handling high-end, modular, or custom furniture systems?

2. Project Management & Coordination
✅ Do they offer site surveys and pre-installation planning?
✅ Can they coordinate with architects, designers, general contractors, and furniture reps?
✅ Do they provide a dedicated project manager as a single point of contact?
✅ Can they handle phased or multi-location installations?

3. Skilled Installation Team
✅ Are their technicians certified and trained in assembling complex furniture systems?
✅ Do they follow safety protocols and proper handling procedures?
✅ Are they experienced in working with ergonomic, height-adjustable, and technology-integrated furniture?

4. Logistics & Inventory Management
✅ Do they offer warehouse storage and staging options?
✅ Can they manage delivery scheduling and logistics tracking?
✅ Do they have a system for inventory control and missing parts management?

5. Quality Control & Post-Installation Support
✅ Do they perform final walkthroughs and inspections to ensure quality installation?
✅ Do they provide a punch list resolution process for missing or damaged items?
✅ Do they offer post-installation support, maintenance training, and warranty services?

6. Technology & Documentation
✅ Do they use project management software for tracking installations in real-time?
✅ Can they provide installation manuals, as-built drawings, and digital documentation?
✅ Do they offer 3D space planning tools or virtual walkthroughs?

7. Communication & Customer Service
✅ Do they provide regular progress updates and proactive communication?
✅ Are they flexible and able to adapt to last-minute schedule changes or design modifications?
✅ Do they have a reputation for problem-solving and responsiveness?

8. Reputation & References
✅ Do they have positive client testimonials and case studies?
✅ Can they provide references from architects, designers, or furniture manufacturers?
✅ Are they recognized as a trusted partner by leading contract furniture brands?
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Scoring Guide:
• ✔️ 20+ checks → Top-Tier Installation Partner ✅
• ✔️ 15-19 checks → Reliable & Experienced, but Room for Improvement 🔍
• ✔️ 10-14 checks → Average, May Need Additional Oversight ⚠️
• ✔️ Less than 10 checks → High Risk, Consider Other Options ❌